Privacy Policy

Effective May 2015

What information do we collect?

We collect information from you when you voluntarily fill out a form to submit a question or comment, or to download a catalog or price sheet for retailers and distributors.

When requesting information on our site, as appropriate, you may be asked to enter your name, email address, mailing address or phone number. You may, however, visit our site anonymously.

As part of the standard operation of our Website and Internet servers, we may collect certain non-personal information from you including, but not limited to, your IP address, and the Web page from which you accessed the Website. In addition, we may collect information about your browsing behavior, such as the date and time you visit our Website, the areas or pages of our Website that you visit, the amount of time you spend viewing our Website, the number of times you return to our Website, and other click-stream data.

How do we use your information?

Any of the information we collect from you may be used to contact you via phone, mail or email regarding the information that you requested.

Do we use cookies?

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page. You can also configure your browser to accept all cookies, reject all cookies, erase cookies, or notify you when a cookie is set.

Children's Online Privacy Protection Act Compliance

Hugs Pet Products is in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not direct our Website to, nor do we knowingly collect any personal information from, children under the age of eighteen.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

We reserve the right to revise our privacy policy at any point. If changes are made, we will post those changes on this page and update the effective date. Your use of the Website following any such revisions will be deemed your acceptance of such revisions. You should periodically visit this page to review the current policies with regard to information.

Contact Us

If there are any questions regarding this privacy policy, you may contact us here.